Unit Medical Services Head- Delhi

About Us:

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Job Description

Provides clinical and administrative direction for the clinical operation of medical departments and services. Responsible for the co-ordination and oversight of all medical care and support clinical related quality monitoring /accreditation/quality assurance.

Roles & Responsibilities

Responsible for overall co-ordination and oversight of all medical care provided at the unit and quality of clinical services rendered

Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc

Analyze department mix and need for consultants

Participate in tariff revision and clinical compensation patterns

Analyze performance of retainers

Monitor & Rationalize Doctor cost

Rationalization of surgical & Medical Charges

Responsible for the clinician / clinical related quality monitoring/accreditation /quality assurance services

Co-ordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings. Participate and key contributor to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee.

To Oversee reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs

Addressing requirement of consultants and recruitment of consultants

Induction, On boarding, Credentialing and privileging, formulating Contracts with inputs from Hospital Director for the new Consultants. Training and re privileging and monitoring performance and appraisal of the Consultants and maintaining personnel file with all the documents. Addressing any clinical governance related issues and initiating appropriate action when necessary

Addressing of clinical Patient concerns/ complaints / potential medico legal complaints in coordination with treating Doctor. To review, peer review and formulate the draft reply for the medico legal cases with inputs from the treating team. Submit all documents and the draft version to the legal team. To maintain medicolegal tracker and follow up on active cases

Conducting morality Mortality meetings periodically and review cases

Audit-Clinical billing codes

To provide clinical input to Unit Head whenever required for medico legal cases received

Any new projects for MHEPL as per the Medical Admin with regard to clinical assessment

To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results

Recommend junior clinical manpower for effective functioning of clinical departments

Evaluate and initiate academic activities and programs like DNB/FNB/ Fellowship/ Training and certification Courses

Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication

Prepare the biomedical equipment capital expenditure budget based on inputs from clinicians and biomedical department. Planning, rationalizing and optimizing the utilization of the equipment and providing inputs for procurement

Oversight of medical records department and initiate digitization, Electronic records where feasible

Conduct awareness programs, campaigns and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies

Medical Audits and facilitator of JCI/NABH Accreditation

What We Are Looking For:

Qualification : MBBS + MHA

Minimum 10 years of experience in Medical Superintendent role.

Proven team leadership skills with the ability to work effectively in a highly collaborative team environment.

What We Offer:

Competitive salary and benefits package

Opportunities for professional development and career growth

A collaborative and inclusive work environment

How to Apply: