SSN Sales Administrator

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

As a global leader in food processing and packaging, Tetra Pak delivers world-class, cutting-edge solutions that help ensure food safety and quality across the globe. Our portfolio spans advanced technologies and services that drive innovation and support our customers in optimizing performance, reducing environmental impact, and meeting the ever-changing needs of the food industry. But beyond the solutions we design, it’s the people behind them who make the difference — talented professionals driven by purpose, innovation, and a shared commitment to protecting what’s good.

We are seeking a Sales Administrator to join our team with the Logistics & Integrated Supply Chain area within the Services organization, which plays a vital role in delivering spare parts and technical support to customers worldwide.

As a Sales Administrator, you will be responsible for managing the end-to-end process of spare part orders and customer queries, supporting the United States and Canada (US&CA) markets. Your work will directly impact the efficiency and operational excellence of our supply chain and the quality of service delivered to our customers, contributing to Tetra Pak’s mission of protecting what’s good.

As the primary duty involves consistent engagement with the US&CA markets, proficiency in English is a critical prerequisite, with an expectation of 100% fluency.

The position is based in Panama City, Panama.

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Sales Administrator, you will:

Execute the end-to-end process for parts orders, return orders, and quotations, including tasks in SAP and other internal tools & systems;

Perform proactive follow-up on pending orders;

Support the development and deployment of visual management tools and relevant metrics for parts administration;

Coordinate with the cluster market area when issues arise with agreed delivery schedules;

Participate in continuous improvement initiatives related to parts administration.

We believe you have

Preferably a bachelor’s degree in Administration, Logistics, Supply Chain, or related fields;

Fluency in English (French is a plus);

Previous experience in customer support;

Experience in continuous improvement projects;

Advanced knowledge of Microsoft Excel and Macros;

Strong customer service orientation;

SAP knowledge;

Positive attitude and approachability;

Strong problem-solving skills, motivation, teamwork, analytical thinking, and a fast learning ability.

We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

A culture that pioneers a spirit of innovation where our industry experts drive visible results

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at

This job posting expires on October 12.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.