Order Fulfillment Specialist

Job Title

Order Fulfillment Specialist

Job Description

Order Fulfillment Specialist

As an Order Fulfillment Specialist you are responsible for implementing sales orders to ensure timely delivery, focusing on efficient processing, accurate record-keeping, exception management, and proactive issue resolution to maintain smooth operations from intake to recognition

Your role:

Oversees both manual and automated sales orders across multiple channels, including returns, ensuring oversight of the entire sales order process.

Swiftly addresses non-touchless and one-time-right flows to enhance order fulfillment efficiency by resolving root causes.

Provides regular monitoring and updates on order receipts and status to aid informed decision-making.

Ensures efficient processing of all types of sales orders from intake to recognition, maintaining operational continuity.

Engages with internal departments to address issues and prevent escalations, fostering effective collaboration and maintaining accurate records.

You're the right fit if:

You have a Bachelor's Degree in Business Administration, Supply Chain, Operations OR Vocational Education in Order Management or equivalent.

You posses 4+ years of experience in order management, ordered fulfillment or equivalent OR no experience with Bachelor's Degree preferably with knowledge in Supply chain or equivalent.

Knowledgeable on MS Excel - Pivot Tables and V-Lookup

You are able to communicate efficiently on English

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Learn more about our culture.

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