Collections Junior Specialist





Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology—we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.



What this role is all about

Are you ready to kick-start your career in finance with a global tech leader?

As a Collections Junior Specialist at Infobip, you’ll be part of our Order-to-Cash team, playing a key role in ensuring smooth billing and collections processes. From day one, you’ll learn, grow, and make an impact, helping drive financial accuracy, strengthening client relationships, and collaborating with colleagues across the globe.

What you’ll do:

Ensuring customers pay on time by following clear processes.

Building positive relationships with clients through calls and emails, helping solve billing questions and disputes.

Managing a portfolio of 300+ clients, gaining valuable hands on experience in account ownership.

Supporting revenue assurance by monitoring doubtful debt, write-offs, and LPC calculations.

Working with great tools like Salesforce and Tesorio to manage data and invoicing.

Collaborating with internal teams, handling escalations, and ensuring smooth communication across departments.

You’ll gain practical, hands-on experience in collections, billing, and client management.

You’ll join a supportive team that values learning, collaboration, and fresh ideas.

What makes you a strong fit:

Advanced English skills (written and spoken).

Bachelor’s degree in Accounting, Finance, or a related field.

Strong communication, relationship building and problem-solving skills.

Previous knowledge/experience in collections and billing management.

Proficiency in MS Office, especially Excel.

A proactive, adaptable mindset with enthusiasm for continuous learning.



Why you'll love it here:

Financial rewards & recognition – A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.

Flexible work arrangements – We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.

ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.

Work-life balance and Well Being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.

Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.

Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow—no matter where you start.

International mobility - Ready to take your career global? Explore short- and long-term opportunities in our Hubs worldwide. 



Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity—if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

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