Senior Operations Manager

Why join More Staffing?

-No pay cuts/agency fees you earn your full salary

-Work directly under the client (100% remote)

-Executive coaching & career support

-Supported from day one

-Be part of a strong Philippine talent pipeline

-Talent referral program

JOB DETAILS

Job Title: Senior Operations Manager

Location: Remote

Reports To: TBD

Work Shift: Pacific Standard Time (PST) UTC8

Working Hours: 40 hours per week/Full-time

Rate: TBD

Job Description:

We're seeking an experienced Senior Operations Manager to lead and scale our remote operations team supporting a growing Environmental and Safety services company in California. This senior leadership role requires someone with strong finance/bookkeeping skills and proven operations management experience who can build efficient systems, oversee diverse operational functions, and manage both internal teams and external consultants across areas they may not personally specialize in.

As a professional services company specializing in Environmental and Safety consulting, we focus on delivering expert solutions to our clients while maintaining the highest standards of service and compliance. Our team values innovation, practical solutions, and collaborative problem-solving. We're building efficient systems that will serve the company for years to come, and are looking to bring on an operations leader who shares our commitment to excellence and strategic growth.

Key Responsibilities:

Team Leadership & Development:

Directly manage a team of 4-8 operations specialists covering business operations, accounting/HR, administrative support, sales/marketing support and business technology

Provide strategic guidance, performance management, and professional development for team members with diverse skill sets

Foster a collaborative remote work culture and recruit/onboard new team members as the company scales

Financial Operations:

Oversee bookkeeping and accounting operations including A/R management, billing cycles, payment processing, and financial reporting

Ensure compliance with regulatory requirements and maintain relationships with CPAs and external financial advisors

Monitor and optimize cash flow, budgeting processes, and annual planning processes

Strategic Operations & Systems:

Design and implement scalable back-office processes that enable our professional services and sales teams to focus on client delivery and business development

Collaborate with Business Operations Technologists to enhance system integrations, automation, and data management

Drive data-informed decision making through KPI development, reporting systems, and operational analytics

Lead recruiting and hiring processes across all departments to support company growth Support sales and marketing teams with operational processes, lead management,

and campaign execution to drive revenue growth

Consultant & Vendor Management:

Manage relationships with external consultants and service providers, coordinating projects in areas outside your direct expertise

Evaluate and onboard new service providers as business needs evolve

Qualifications:

5+ years of operations management experience, preferably managing remote or distributed teams

Strong finance and bookkeeping background with hands-on experience in financial operations and compliance

Experience managing HR functions including recruiting, payroll, and compliance and managing external consultants and vendors across multiple disciplines

Core Competencies:

Systematic and methodical approach to building scalable operational processes

Strong analytical thinking with ability to see the big picture while maintaining attention to critical details

Excellent at creating structure and order from multi-faceted operational challenges

Results-oriented with focus on measurable outcomes and continuous improvement

Technical Requirements:

Proficiency with accounting software (QuickBooks Online preferred), ERP systems, and CRM/marketing platforms and technologies

Experience with project management tools

Understanding of HR compliance, payroll systems, and employee lifecycle management

What We Offer:

As Senior Operations Manager, you'll be the strategic backbone enabling company growth while maintaining operational excellence. You'll design and implement systems that will serve the company for years to come, while building and leading a high-performing team that directly supports our professional services consultants and sales team. This role offers an opportunity to shape operational strategy in a stable, growing organization that values innovation and practical solutions.

This position is ideal for an experienced operations professional who thrives on creating organized, efficient systems and enjoys the challenge of managing diverse teams and external relationships while driving measurable business results in a collaborative, innovation-focused environment.