Host/Hostess

Job Description

Job Summary:

Assigns stations to servers, greets and seats guests, evenly distributing business among servers. Notifies servers of price changes. Handles guest complaints. Relays message to servers and bussers.

Responsibilities:

-Assigns stations to servers and bussers. Checks to see that stations are sufficiently supplied,

and that guests are properly taken care of.

-Greet guests as they enter dining area and seat them accordingly.

-Maintains a close working relationship with servers to encourage teamwork among the staff.

-Assist as a server or busser as needed.

-Adheres to all Health Department rules and regulations.

-Adhere to ZMC Hotels and Marriott Standards.

-Must perform any other required duties as requested by supervisor/manager to aid in better

operation of the hotel, restaurant, lounge, and service to the guests.

- All duties must be carried out in a safe manner.

- Be flexible and adaptable to the changes that will occur to your job

- Employee must treat everyone with dignity and respect.

-Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Qualifications:

Highly organized.

Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.

Strong Guest Service Skills

Must have attention to detail and be customer service oriented.

Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks:

Medical, Dental, Paid time off, 401(k) for full-time employees

All employees get discounts on hotels outside of their hotel they work in

Opportunities for bonuses

$250 referral bonus for you and a referred associate

PayActiv: access to your already earned wages before payday

Full-time