Multi-Family Property In-House Regional Supervisor

Job Description

JOB SUMMARY

We are seeking a full-time highly motivated and results-driven In-house Multi-Family Property Regional Supervisor to join our team. We have been in business for over 50 years. This is a great opportunity to join an established property management company with friendly staff and oversee the day-to-day operations of a department while bridging the gap between office staff, field staff, and upper management. If you are looking for work life balance in an office setting, this role maybe ideal for you.

RESPONSIBILITIES

Daily

Understand and administrate company policies and procedures related to

New rental applications

Move-Ins

Handling certain tenant conflicts

Roommate and LTG requests

Lease Renewals

Notices to move

Move-Outs & Review/Track process related to Security Deposit Settlements

Work with property supervisors to have office staff

Write letters & communicate with tenants

Make certain payments or tenant credits

Communicating issues related to existing tenants to property supervisors or other management team members

Rental Applications

Review, understand and administrate process and procedure

Track

Documentation of events & filing is complete

Check vacancy reports for accuracy & identify potential issues if units aren’t turning timely

Identify reporting conflicts within Yardi

Receivables

Check receivables daily and have working knowledge of why outstanding balances exist & identify if any payments have bounced

Instruct staff to follow up on receipt of payments

Instruct staff to serve notices related to payment as required

Weekly

Vacancy review

Unit pricing analysis and review

Make sure unit pricing changes are recorded properly

Monthly

Rent increases – initiate discussion of increases, track units that need increases & direct staff to perform administrative tasks related to increases.

Section 8 rent increases – work with HACLA to request and follow up on requested increases

Rent Roll review

Manage chronically late paying tenants, or tenants who have paid late with other balances due

Annually

Management of annually required letters including

SCE

Rent Reg

Prop 65 Warning letters

Low/Mod Program Management

Weekly – answer questions from staff about how to handle certain items for certifications

Monthly – review packets & confirm all data entered properly

Quarterly- review and confirm reports filed properly

Annually/Semi-Annually – review rent/utility increases/decreases

Organize submission of audit information as needed

As needed

Performance reviews for staff

Investigations into certain tenant complaints

Disclosure: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirement

3-5 yrs experience in managing a team of 7-10

3-5 yrs experience in property management related to multi-family housing within L.A. RSO and CA rules under AB 1482

3-5yrs experience with Low/Moderate income program – income qualification calculation is not required but a plus.

3-5 yrs experience handling Unlawful Detainer

Detailed-oriented

Excellent organizational and time management skills

Physical Requirements

Must be able to sit for extended periods of time and occasional standing and walking. Must be able to use a keyboard and other office equipment. Ability to lift up to 20 pounds occasionally.

Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.Company Description

This family-owned firm has been in business for over 50 years and currently owns and operates about 26 buildings in Los Angeles.

Full-time