Customer Service Support 1

Description:

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities :

● Handle inbound and outbound calls to support customers of various clients

● Provide excellent customer service, addressing questions and concerns

● Accurately enter information into our database

● Follow up with customers as needed to ensure satisfaction

● Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Responsibilities:

● High school diploma or equivalent

● Strong verbal communication skills

● Reliable internet connection and a quiet workspace

● Basic computer skills (Microsoft Office proficiency)

● Ability to work flexible hours, including evenings and weekends (set your own schedule)

Technical Requirements (MANDATORY to begin work):

● Windows 11 OS

● Minimum 16 GB RAM (desktop or laptop)

● No Chromebooks or Apple computers

● Dual monitors (not needed at time of application)

● Noise-canceling USB headset (not needed at time of application)

● Hardwired internet connection (not needed at time of application)

Benefits

● Work from the comfort of your home