Desktop Engineer - Bedford

We have an excellent opportunity at our client site in Bedford for an experienced Desktop Engineer.

Requirements:

Good IT working experience in an ITIL environment at least 3-5 years

Detail oriented and highly organised.

Accredited education in Information Technologies, qualified IT Specialist or equal

Experience in IT support for current Microsoft, Apple and Android hardware and operating systems

Good knowledge of ticket systems and Support processes/ Service Now Platform

Local language on native level and good English in writing and speech

IT Technical skills:

Device operations and maintenance of Desktop PCs, Notebooks, Smartphones, Monitors IT Support

2nd Level Office/Mobile Support

Server Hands on, Server Backup, Demo/Meeting/Training Rooms, Video Conferring, Printer Services

PC Imaging & Installation procedures, Intune/Autopilot/JAMF

Good Asset management skills

Good Working knowledge of Apple and Microsoft Technology and current Standard Office 365 Suite/ Azure AD

Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN

Soft Skills:

High customer service orientation

Ability to interact and consult with others for de-escalation management

Strong team player. Autonomous & proactive working behaviour

Strong motivation and willingness to learn and perform

Friendly and confident manner

Strong time management skills

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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