VP, Fraud Models, Tools and Technology Leader

Role Summary/Purpose

The VP, Fraud Models, Tools & Technology Leader is responsible for the overall leadership of the support functions of the Transactional Fraud strategy organization, including Fraud mitigation (CPP, emerging threats, trend detection), new client launches, Transaction Fraud Model Governance, Strategy Governance, MIS, and Data Management. The role drives innovation through leveraging PRISM teams for new data and technology builds, and resolves unique and nuanced issues, including escalations. Responsibilities include Vendor and 3rd Party Management, supplier management, and serving as the Transactional Fraud Data thought leader. The role interacts across the fraud landscape with PCM/clients, operations, enterprise fraud and other cross-functional groups.

Essential Responsibilities

Lead the Development and New Functionality of Decisioning Platforms, Data and Analytics, including Strategy Ownership of Advanced Defense, the SAS Fraud Management Platform and the Alerting Processes.

Lead the Implementation of Fraud Policy rules to ensure the correct infrastructure is in place to implement, validate and monitor Transactional Authentication, minimizing and mitigating authentication failures.

Lead the New Client integration team in the delivery of new clients and production.

Collaborate with authentication, fraud operations, special investigations, enterprise fraud teams, and client/other teams to balance fraud mitigation with customer experience.

Manage Partnerships with 3rd Parties on breach data and compromised card signals, drive proactive fraud reissue campaigns for impacted accounts and cardholders.

Manage 3rd Party Fraud tools to create multiple levels of fraud risk mitigation.

Provide leadership in cross-functional engagements across the Fraud teams on specific projects and initiatives.

Leverage Fraud Communication Platforms and Technology to drive best-in-class client cardholder experiences while transacting.

Serve as the Transactional Fraud Strategy Data SME.

Governance, Process Management & Innovation

Actively monitor and drive model governance for transaction fraud models, support existing and new model builds and vendor offerings, with ongoing monitoring and addressing performance issues per the MRM framework in partnership with modeling teams.

Drive appropriate Strategy Governance and processes to ensure successful reviews by 2nd Line, 3rd Line, and regulators.

Maintain process controls and regulatory review rhythm with Compliance, Legal & Fair Lending.

Manage the Strategy control function for the 1st line Transactional Fraud Strategy team, including in-line QA of strategy changes, issue management, exam management, and management of non-model tools and EUCs.

Support related regulatory exams, audits, and business continuity planning.

Spearhead Innovation & Partner Collaboration

Provide vision for future landscape and leverage agile teams to enhance capabilities.

Drive innovation investments and development of new tools and data solutions (PRISM, new models) to inform strategy decisions.

Engage with networks (e.g., Visa, Mastercard) on industry trends, score models, and evolving fraud protection mechanisms.

Perform other duties and/or special projects as assigned.

Qualifications/Requirements

Bachelors degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or 10+ years of such experience in lieu of a Bachelors degree.

5+ years experience in strategy development or related analytics-centric roles.

3+ years experience in Fraud Management within consumer lending.

3+ years experience with data tabulation or pattern recognition software (e.g., Tableau, SAS Viya, Neo4J, etc.).

Desired Characteristics

Natural curiosity and passion to drive change in consumer lending.

Advanced programming with SAS, SQL, R, Python or equivalent languages.

Experience analyzing large data sets to derive strategic insights and actionable credit recommendations.

Knowledge of Transaction Fraud systems (e.g., SAS FM, Advanced Defense) and modeling tools.

Experience developing Consumer/Commercial Fraud Strategies.

Ability to conduct advanced data analysis and design complex algorithms.

Experience with advanced modeling & data mining techniques (e.g., machine learning, big data).

Prior experience managing small to medium-sized teams.

Strong communication, relationship management, influencing, and presentation skills with senior leaders.

Leadership experience operating at a strategic level within a cross-functional team.

Masters Degree or MBA with an analytic focus, or equivalent advanced degree.

Salary & Employment Details

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD annually and is eligible for an annual bonus based on individual and company performance. Actual compensation offered will be based on experience, skill level, and knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation, and provide fingerprints as part of onboarding

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act

New hires must meet time-in-position requirements before posting to other roles, per internal policies

Legal authorization to work in the U.S. is required. We do not sponsor visas. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

Were committed to an inclusive culture where your skills, experience, and voice are valued. More than 50% of our workforce participates in Employee Resource Groups (ERGs). Were proud of our award-winning culture for all.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation to apply or perform your job, please contact us. Examples include format changes or specialized equipment.

For accommodations, call our Career Support Line at (8am5pm CST, MonFri).

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