Business Banking Relationship Mgr (Small Business) - Greater Columbus

Business Banking Relationship Manager (Small Business)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

Responsibilities include: managing the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk; identifying and referring specialized small business opportunities and solutions to clients while conducting small business relationship reviews; delivering a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time; fostering relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities; leveraging knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals; supporting execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment; coaching, developing, guiding, and delivering feedback to associates and clients while embodying a client and employee-centric culture.

Required qualifications include: proven success in consultative sales in financial services or in business-to-business sales; ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers; passion for outside sales and enjoyment of prospecting; desire to enhance existing relationships and exceed sales goals; ability to analyze financial conditions of clients and industry trends; understanding and interpreting financial statements and cash flow analysis; excellent communication skills and demonstrated leadership ability; enjoyment of partnering and negotiating with a team of bank employees to solve client issues; demonstrated management of a client portfolio with a focus on relationship development and deepening; thorough knowledge of small business financial products and services; familiarity with CRM platforms and other banking systems.

Desired qualifications include: community leadership; strong computer skills with an ability to multitask in a demanding environment; undergraduate degree in business, finance or economics preferred or seven years relevant work experience.

Skills include: client experience branding; client management; client solutions advisory; customer and client focus; pipeline management; credit documentation requirements; financial analysis; oral communications; prioritization; written communications; coaching; interpreting relevant laws, rules, and regulations; prospecting; risk management.

Minimum education requirement: high school diploma/GED or equivalent work experience.

Shift: 1st shift (United States of America). Hours per week: 40.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any other factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.