Client Service Associate

Company Overview

A fast-growing Australian mobile car detailing service expanding operations with a back-office in Sri Lanka. The company prides itself on excellent customer service and is seeking international talent to support its Australian client base during local business hours. This dynamic automotive service provider values diversity and maintains a professional work environment while scaling its operations to meet growing demand.Retry

Key Responsibilities

Answer and manage inbound client calls professionally and promptly

Act as the first point of contact for Australian clients, providing a friendly and professional customer experience

Record and update client details and bookings into our system accurately

Work closely with the Australian operations team to support day-to-day business

What We Offer

Very competitive salary (based on experience)

After-hours allowance and transport allowance included

Opportunity to work with an Australian brand and gain international exposure

Supportive and professional work environment

Requirements

Prior experience in customer service/reception/call centre (BPO) roles

Excellent spoken English with clear accent and professional telephone manner

Strong communication and interpersonal skills

Ability to work independently and reliably during early-morning shifts

Basic computer literacy and familiarity with call handling systems

Location & Schedule:

Colombo, Sri Lanka

3:00 AM - 12:00 PM (Monday - Friday, Sri Lanka Time)

The shift aligns with Australian business hours

After-hours allowance and transport allowance included

If you are interested, please send your CV to or apply below.