ServiceNow Developer

About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Specialist Software Engineer is responsible for developing, maintaining, and identifying improvements by planning, implementing, and monitoring software framework solutions using specialized platform knowledge/experience

Tasks and Responsibilities

Identify and develop product specification, system design, development, and system integration for new and existing software applications using specific platform knowledge (i.e., SAP, ABAP, CAD, API, Syteline ERP, etc.)

Assist senior engineers in the design of new software product concepts and development; create and test product prototypes

Integrate ServiceNow with applications such as Delinea, SailPoint, and other security or enterprise application

Conduct new technology research and concept specifications to influence the design of individual software components

Collaborate with cross-functional areas on products and programs that will contribute to FSI's strategic direction, development, and future growth

Monitor, configure, and improve integration with COTS platforms

Consult with users on problem determination and provide root cause analysis in a timely manner

Provide 24x7 on-call support, after-hours, and weekend work as needed

Accountable and responsible for the accuracy and completeness of assigned work and results Minimum Education

Bachelor's degree from an accredited institution or equivalent industry experience Minimum Experience

3+ years of experience in a software development role

Proficient development experience in with ServiceNow platform, or similar Knowledge, Skills, Abilities

Strong experience and knowledge of object-oriented programming

Solid understanding of Web Development: HTML5 and Angular JS or similar JavaScript libraries

Experience with Web Technologies (XML, HTML, JavaScript, HTML, CSS, Web Services, etc.)

Experience in API integration and troubleshoot API issues.

Experience with ServiceNow application development including Incident, Problem, Change, Knowledge, CMDB, Discovery, Asset and Service Request Fulfillment

Experience creating assets (CI), managing assets, with MID Servers, SAMP, discovery troubleshooting, and scripting

Experience creating robust reporting using performance analytics

Ability to analyze, troubleshoot and resolve complex software application related problems.

Experience using Static code scanning solutions and vulnerability remediation

Strong knowledge of web service models: SOAP, OData, REST

Strong knowledge of JavaScript and JQuery

Proficient experience with 3rd party JavaScript libraries such as Angular JS, Knockout JS, JQueryUI, or similar preferred

Proficient experience with using SQL Server as a backend preferred

Proficient experience with TFS and Git preferred

Solid understanding of testing principles, methodologies, tools, and processes

Strong written and verbal communications skills

Excellent organizational skills, including the ability to multi-task and prioritize workload.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.