JSS - JUSTICE SUPPORT SVCS SPEC

JOB REQUIREMENTS: Essential Job Functions Assists program clients with

all aspects of case conditions that they are required to meet. Hooks up

GPS and Remote Breath devices on clients. Advises the clients of the

program rules and the operation of the device. This function requires

physical contact with participant. Assists participants with alcohol and

drug testing, which could involve one of four methods. The four methods

are: the Remote Breath device, the breathalyzer (which requires close

proximity to the client but no physical contact), the sweat patch (which

requires physical contact with the client), and the urine test (which

requires close proximity to the client but no physical contact). All

staff will be furnished with and required to use Personal Protective

Equipment when working directly with clients. For clients on alcohol and

drug testing, will work with client to facilitate testing. This includes

administering the breathalyzer test, applying, and removing the sweat

patch, and observing urine collection. Breathalyzer results will be

recorded. Sweat patches will be packaged for submission to testing lab

ensuring proper protocol is maintained. A person of the same sex as the

client must observe the client urinate directly into the specimen

container according to protocol to minimize the submission of

adulterated or fraudulent specimens. Staff will then prepare samples for

submission ensuring proper protocol is maintained. For clients using GPS

or Remote Breath equipment, ensures all necessary data is entered into

the monitoring center database to allow for accurate monitoring. Reviews

report from the monitoring center on violations, records each violation

in case management database daily. Frequent contact with clients,

courts, jail staff, law enforcement and other community professionals,

and family members of clients. Contact may be in person, by phone, or

electronically (virtual meeting or email). Provides all assistance

requested to the best of ability. Assists clients with troubleshooting

equipment issues, submitting schedules, and many other aspects of case

requirements. Completes all required paperwork by filling out forms,

especially upon opening or closing of cases. Completes progress notes as

required for every client contact. Create files, sorts and files

materials. Uses various office machines in the performance of duties,

including computer, telephone, copier, and fax machines. Performs

receptionist duties: answers phone, takes messages, handles inquiries,

and refers callers to appropriate personnel, resources. This is a public

service position, and employee is required to be courteous, cooperative

and respectful at all times, with the public and clients. Also

establishes and maintains a courteous, cooperative and respectful

working relationship with other employees, supervisors, and public

officials. Employee is expected to report to work when scheduled, with

minimum use of sick leave, to build up sick leave balance for income

protection for unexpected illness. Physical demands: Walks and moves

about the office and collection room. Moves from desk to other areas of

county buildings including the County Jail. Stands and reaches. Sits at

desk. Uses hands and fingers for installing monitoring devices and for

holding and handling urine collection containers. Uses hearing and near

vision. Uses fingering for data entry and word processing and other

office machines. Uses oral communication to give clear instruction to

clients, callers, and department staff. Handles papers and manuals, etc.

Some time is spent standing and reaching in order to perform filing or

other duties, and lifting files, copy paper and other office materials.

Work includes weekday hours and hours in the evening and on weekends

during the day. Tasks may involve exposure to blood/body fluids. Related

Job Functions May run errands, including to areas within the Jail. May

be required to work nights, weekends, or during community emergencies

and/or disasters, when work may vary from normal job responsibilities.

This job description is not intended to encompass every job duty or

responsibility but is only illustrative. This position is required to

perform other duties as may be assigned or required. Knowledge, Skills

and Abilities Ability to communicate effectively with a variety of

persons, including jail inmates, and to deal with the public and to

establish good working relationships with County officials, related

agencies and other employees. Ability to keenly observe activities of

program participants. Ability to operate general office equipment such

as word processor and copying machines. Ability to make simple

computations either manually or by machine. Aptitude for clerical

operations. Ability to manage different types of electronic monitoring

equipment. Ability to understand and carry out oral and written

instructions of specific nature. Ability to read, write and calculate

release dates. Ability to enter data accurately, perform basic word

processing functions, use e-mail and other computer programs. Ability to

work with confidential records and keep confidentiality. Ability to use

independent judgment in carrying out assigned tasks. Ability to keep a

variety of records. Training, Experience and Other Requirements

Graduation from an accredited high school or GED. Previous experience in

an office setting or customer service position with proven record of

handling attention to details accurately and follow-up/thoroughness

skills. Experience using computer databases, web-based programs and

other computer software. Experience using GPS (global positioning)

software is a plus. Preference for persons who have worked with the jail

inmate population. Experience working with persons who are chemically

dependent or who have mental illness is helpful. Good interpersonal and

verbal skills for dealing appropriately with jail inmates and the

public. Must be patient, have pleasant disposition and ability to

multitask while displaying a calm demeanor. Must have flexibility in

availability for work which will include weekday, weekend, holiday and

evening hour. Gender is a Bona Fide Occupational Qualification for this

position based on the essential job function of witnessing urine

collection. Finalists will be limited to that of the gender needed at

the time of recruitment. Equal Opportunity Employer Statement: La Crosse

County is proud to be an Equal Opportunity Employer. If you need

accommodations for a disability during the selection or interview

process, please get in touch with Human Resources at

. Application Process: All applications must be

submitted through our career website. Please ensure your application is

complete and accurate,our hiring process highly values attention to

detail. Please apply at:

APPLICATION INSTRUCTIONS: Apply Online:

lacrossecounty.org/humanresources/employment-opportunities Other: We

will be accepting applications until this position is filled.