Front Desk Patient Care Coordinator

Job Description

Our mission:

We exist to be the place people experience healing and freedom to be able to live to their full potential. We love what we get to do. We work hard, have fun, educate, encourage, and celebrate life-change with the people and families we help. If you are simply looking for a job and a paycheck, this position is not for you. If you are looking for work that matters and a place with purpose, keep on reading.

What we do:

We’re dedicated to naturally transforming the health of families through the 5 Essentials: chiropractic, nutrition, exercise, minimizing toxicity, and having an empowered mindset.

Who are we?

We love helping individuals and families live to their full health potential. We’re super passionate about what we do and believe the best is yet to come. Feel free to check out our facebook page at or website Tinkerfamilychiro.com.

Who are we looking for?

We are looking for someone with:

-A genuine love for people and a passion to help, serve, and see others succeed.

-Joyful, positive, and outgoing - you will be around people all day.

-Excellent customer service skills.

-Demonstrate a high level of empathy for people.

-Self-motivated, hard-working & disciplined. Excellent work ethic and be able to work efficiently without supervision.

-Enjoy high energy (we're not your typical slow, quiet, doctor’s office).

-Super organized and great multi-tasker.

-An appreciation for self-growth through constructive correction.

-No nonsense. No drama. We value team unity and don’t tolerate gossip.

-Computer savvy with knowledge of word, excel, email, etc.

-Ability to work in a fast-pace, ever-changing environment.

-Ability to effectively communicate and collaborate with others.

What does the position entail?

-Above all, help provide amazing care to our patients. This involves:

-Knowing EVERY patient’s name. We know names because we care.

-Greet each person by name with a smile.

-Assist in resourcing our patients with their health needs and informing them of upcoming events.

-Managing & coordinating the schedule.

-Answering phones & responding to emails.

-Keeping desk orderly.

-Collect payments, posting transactions, addressing declined payments.

-Working closely and supporting our doctors to ensure each patient is empowered and equipped.

-Data entry.

-Social media

-The possibility of learning new things and taking on new responsibility

-This position is 35-40 hours a week (some weeks with workshops and events will potentially be 40+, some weeks less).

-Weekend travel for training seminars and personal growth & development (potentially 1-3 times a year and they’re pretty awesome).

-Must be available to work evenings 2 nights/week (Monday and Wednesday)

-Must be available to work weekends - Saturday mornings for adjusting hours and when community events are scheduled, you will know in advance to plan

Working Hours:

The days we see patients are Monday, Wednesday, Friday, and Saturday.

An example working schedule would look like this:

Monday 8a-1p and 2p-7 or 8p

Wednesday 7:30a-1:30p and 2:30p-7 or 8p

Friday 7:30a-3:30 or 4:30p

Saturday 7:30a-10a

Tuesday and/or Thursday 4-6 hours administrative work in office

**Hours vary week to week slightly depending on events and work load, averaging 35-40 hours/week

Job Type: Full-time

Work Location: In person

Full-time