CRM Delivery Manager

Crm Delivery Manager

We are seeking a skilled CRM Delivery Manager to own the execution, quality, and scalability of CRM campaigns and always-on customer journeys using our customer engagement platform, Braze. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

Skills and Requirements

Bachelor's degree in business, marketing, or a related field

5+ years of experience in CRM or Lifecycle Marketing with 2+ years working with tools such as: Braze, Salesforce Marketing Cloud, Adobe Campaign & Journey, Adobe CDP

Hands-on experience with CDPs

Proven track record of designing and scaling revenue-driving lifecycle and CRM programs

Demonstrated experience with HTML/CSS and marketing automation tools

Excellent problem-solving skills and attention to detail, with experience working across multiple teams