KBS Process Specialist with English (KONE Business Services)

Our Bratislava based Sell to Cash team is looking for a

Process Specialist with English to support KONE branches.

KBS Process Specialist

Are you curious by nature, energized by solving complex problems, and passionate about making things work better? At KBS, we’re looking for a Process Specialist with English who’s eager to grow, collaborate across teams, and help simplify processes that keep us moving forward.

In this role, you'll dive into the details of how we work today, spot opportunities to improve tomorrow, and bring clarity to complexity — whether you’re supporting day-to-day operations, driving improvements, or supporting strategic projects that bring value to our customers.

What You’ll Do

Manage both standard and complex tasks with ownership and care

Act as a subject matter expert and provide guidance through mentoring and knowledge sharing, and build expertise across teams

Collaborate across teams and countries to support harmonized, customer-focused solutions

Identify areas for automation and smarter ways of working applying Lean and Lean UX methodology, and challenge existing ways of working to drive better outcomes

Be confident in challenging the status quo and speaking up with ideas for improvement

Translate complex or process related topics into clear messages for different audiences

Support strategic projects across all phases to ensure successful implementation

Contribute to a positive, respectful, and inclusive team culture

What You Bring

Problem-solving mindset and a strong interest in continuous improvement

Analytical mindset and skilled in working with large and unstructured datasets in Excel to organize, analyze, and extract meaningful insights

Understanding of automation concepts, Lean and Lean UX principles

Skilled in preparing and delivering clear, engaging presentations across various audiences

Works effectively in ambiguous situations with an end-to-end mindset

Relationship-building and stakeholder management skills across teams and functions

Clear and confident communication skills in English across audiences and levels, other European language is nice to have

A collaborative spirit — someone who shares, listens, and helps the teams grow

Some of our many benefits include:

Opportunities to learn and grow

Language courses contribution

Yearly performance bonus

Performance Awards

Extra vacation days

Team events

Multisport card

Hybrid way of work

Salary From 1 900 EUR/month; Our final offer will be based on your experience and qualifications

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on

R0652625