Shift Supervisor

Job Title: Shift Supervisor

We are seeking a Shift Supervisor based in our Grand Forks location to join the Operations team. This position works a rotating schedule of 3 days on and 3 days off.

You must be able and willing to work both day and night shifts.

12-hour shifts - Days and Nights - 7:00 – 7:00

Annual Base Pay Range: $90,000 - $105,000

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

The shift supervisor will report to the Operations Manager and have around 12-15 direct reports.

What you will be doing:

The Shift Supervisor will be responsible for overseeing the daily production – ensuring employees are working according to all health and safety requirements and meeting production quality specifications, KPI’s and deadlines. Coordinating, motivating, supporting, and guiding crews to ensure a safe and efficient production while communicating daily events and corrective actions taken when production strays from targets. The Shift Supervisor will play a key role in driving the company’s growth and success by optimizing resources, enhancing productivity, and maintaining high standards of quality and safety.

Ensure strict application and adherence to all safety rules for all employees

Responsible to ensure that all aspects of housekeeping are in order and that all housekeeping routines are being completed

Responsible for entering Good Catches into the reporting database and that they are mitigated

Ensure adherence to Environmental policies and procedures for all employees

Oversee daily operations and manage the Line and/or PSM departments to meet daily production KPI’s

Follow the daily production schedule and set-up crews accordingly to safely and efficiently – notify the necessary personnel if any deviation from schedule becomes necessary

Clearly communicate the events taken place on shift and record any outstanding issues and steps already taken to try and resolve/mitigate

Work closely with (direct and supervise) shift maintenance to ensure smooth and continuous operations

Coordinate and manage rework and scrap product – find root causes for its production and take steps to mitigate. Set-up crews to ensure it gets cleaned-up and processed in an appropriate timeframe.

Ensure each department is filling out to completion the ROPEX boards and daily communication and acting upon deviations from targets – document when outside of the limits and corrective actions taken

In the event of an Emergency help to coordinate the crews and ensure everyone’s safety by building a plan towards resolving the emergency situation and complete an Incident Investigation

Read and understand daily Operational Notes and effectively communicate the contents with all appropriate crew members to ensure required tasks get completed

Attend and contribute effectively to daily Tier 1 and Tier 2 Production Meetings – coming prepared with details of previous shift and plan for the day

Communicate (and support) management directives to your crew members

Coach, develop, and train the team to ensure continuous improvement

Regularly create and manage detailed shift reports

Oversee and manage projects as required to help streamline the process and improve efficiencies

Approving employee time

Driving all ROPEX requirements through to success on a daily basis, motivate team members for ROPEX longevity

What you bring:

2 to 5 years of production supervisory experience, preferably in a manufacturing setting

University or Technical College graduate (preferably in Business Management, Operations Management, or Engineering) or equivalent years of experience

Elevated Safety and Quality standards

Sound understanding of Lean Manufacturing principles

Experience working with a unionized workforce

Exceptional communication and team-building skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Good people development and training skills

Drive, commitment, self-motivation and high energy. Ability to work in a fast-paced environment and manage stressful work situations, keeping the team focused on tasks and solutions

What we offer:

Competitive Pay & Benefits from Day 1: Comprehensive medical, dental, massage therapy, and vision plans.

Retirement Pension Matching Program

Paid Time Off: Generous PTO, paid holidays, and top up plans for maternity and paternity leave.

Educational Assistance & Career Growth: Invest in your future.

Wellness Perks: Fitness reimbursement and EAP access.

Safety First: Company-provided PPE and programs to keep you protected

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities. With over 12,000 employees across 51 manufacturing facilities in 40+ countries, we share one common mission: to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions:

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve.

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “The ROCKWOOL Way”. This cultural foundation reflects our core values: ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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