Executive Office Manager

Job Description

Job Summary

The Executive Office Manager plays a key role in ensuring the smooth and efficient operation of the Executive Office. This position provides high-level administrative support to senior executives, manages daily office operations, and serves as a professional point of contact for internal and external stakeholders. The Executive Office Manager is also responsible for handling or processing guest complaints with discretion and professionalism, ensuring the highest level of service and organizational excellence. Paralegal experience is considered a strong plus, as it enhances the ability to manage sensitive documents, contracts, and compliance-related matters.

Education & Experience

Bachelor’s degree in Business Administration, Management, or a related field, highly recommended.

2+ years of experience in office management or executive-level administrative support, preferably in a fast-paced corporate, hospitality, or professional services environment.

Experience in a hotel or related industry, highly recommended.

Paralegal background or experience working with legal documentation is a plus.

Proficiency in company-approved word processing and spreadsheet applications, with the ability to troubleshoot spreadsheets and basic PC issues.

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Strong organizational, analytical, and multitasking abilities.

Excellent written and verbal communication skills in both English and Spanish.

Physical Requirements

Flexibility to work long hours when required.

Light physical effort – exerting up to 20 pounds of force occasionally, and/or 10 pounds frequently or constantly, to lift, carry, push, pull, or otherwise move objects.

Full-time