Heavy Equipment Mechanic

Job Description

POSITION SUMMARY

The Shop Service Technician repairs forklifts and various other equipment that W.D. Matthews Machinery Co. sells and services at an onsite W.D. Matthews shop location. The equipment that a Shop Service Technician is expected to maintain and repair includes, but is not limited to; gas, diesel, propane and electric powered material handling equipment as well as aerial lift and manlift equipment. The Shop Service Technician position reports directly to the Field Service Manager and operates with a technician team. The Shop Service Technician will coordinate with and work directly under the supervision of the Shop Service Manager to complete orders in an organized and timely manner. This position requires mechanical experience and interest and/or related skills. The Shop Service Technician must have basic mechanical and technical experience, preferably at least two years. Corrective and preventative forklift maintenance experience is very desirable, but candidates with other mechanical repair experience in a variety of areas is considered. General computer experience is needed to run diagnostic and other programs. In addition, Vocational Tech education with a focus in the automotive, equipment, or hydraulics is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITES

Maintain, repair and inspect material handling and manlift equipment

Keep and maintain records, according to company practice, regarding all maintenance activities and other administrative actions

Respond to and resolve customer repair requests and complaints

Order and track parts ordered for a repair job

Occasional fabrication

Clean and wash equipment

Follow safety procedures such as isolating power sources and stored energy for safe maintenance and repair

Maintain a clean and organized workspace

Other duties as assigned

QUALIFICATIONS

Experience and Skill Requirements:

At least two years of mechanical repair or comparable service experience, or equivalent combination of education and experience

Corrective and preventative forklift maintenance is preferred

Thorough knowledge of general maintenance requirements of various pieces of equipment

Ability to work and communicate effectively with staff and customers and ability to establish effective working relationships and customer relations

Excellent interpersonal and customer service skills

Ability to adapt to changes quickly such as switching tasks or jobs with little or no notice

Proficient oral and written communications skills

Education Requirements:

Highschool diploma or GED

Vocational Tech classes or degree with a focus in the automotive, equipment, or hydraulics is preferred

All employees must pass a pre-employment background check, physical and drug screening.Company Description

W.D. Matthews Machinery Co. was founded in 1939 as a woodworking equipment business and in 1955, began supplying forklifts and other industrial equipment to New England Area Customers. W.D. Matthews has grown into the region's most trusted provider of material handling and construction equipment. Our commitment to quality products, services, and unbeatable customer care is why our family owned and operated company has become the unsurpassed dealer of material handling equipment in the Maine (ME), New Hampshire (NH), Massachusetts (MA), Vermont (VT) and Connecticut (CT) areas.

Full-time