Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.
Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.
Title: Commercial intern, SEAO
Report to: Retail Performance and Training Manager, SEAO
Purpose
The Commercial intern will support the Commercial and Retail Operations activities in South-East Asia region.
Key Responsibilities
Commercial support (60%)
Assist coordination of Commercial activations & new projects
Coordinate weekly and monthly meetings (scheduling, meeting minutes...)
Coordinate and prepare regional and local reporting and presentations
Extraction and analysis of data (reporting and analytics)
Prepare ad hoc presentation and reports
Support with Omnichannel on-going & new projects
Update and refresh daily dashboards and price list
Maintain and organize Shared Drive folders
Assist in preparation for business review, market visits and events
Assist MD and regional visitors on schedule and agenda
Retail Performance and Operations (40%)
Prepare regular reports on KPIs and provide insights from the data for strategic decisions making
Support boutique efficiency by coordinating consistent communications and roll out of operational standards (i.e. daily briefing, BOH, Mystery Shopping, Retail Guidelines, Audit, Shared drive, name cards, uniforms…)
Support the implementation and follow up of all retail operations projects and tools (“My Boutique Essentials”)
Coordinate orders and transfers of all boutique tools (price tags, paper bags, watch boxes, GWPs, watch calibers…)
Coordinate presentations from office and boutique management on action plans and track progress
Enforce Retail Operations processes and Compliance check list across the Retail network, ensuring positive Audit reviews
Maintain updated information of the network details, operational hours and headcounts
Support the induction check list roll out for new joiners, and ensure handover list for any leavers
Maintain records and communicate all boutiques new joiners, movements and inform relevant departments when needed
Competencies
Good communication and interpersonal skills
Proficiency with Excel and PPT
Attention to details
A positive attitude and willingness to learn
Excellent time management skills
Team player with strong collaborative spirit