Customer Service Manager - State Farm Agent Team Member

Responsive recruiter

Benefits:

Competitive salary

Paid time off

Training & development ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with KIMBERLY PARKS - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS:

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

Willing to obtain Property & Casualty Producer License

Willing to obtain Life & Health Producer License BENEFITS:

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement within my office

Paid time off (vacation and personal/sick days)

Health benefits

Valuable career-building experience

Licensing reimbursement after 3 months Compensacin: $35,000.00 - $42,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then KIMBERLY PARKS - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Our office is located in Atlanta (Tucker).

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.