General Manager

Job Details

Job Location

Homage Short North - Columbus, OH

Position Type

Full Time

Travel Percentage

None

Job Shift

Any

Job Category

Management

Description

Who We Are

Founded in 2007, HOMAGE is an apparel company rooted in nostalgia and authenticity. We pay homage to iconic personalities, styles, and moments in sports, pop culture, music, and history. We view ourselves as storytellers, honoring heroes and traditions, our passions and beliefs, and the moments that uplift us and make us feel alive and connected. We create and curate comfortable apparel that sparks connection, tells stories, and empowers you to express yourself.

Our Mission

Paying homage to exceptional stories through legendary comfort.

Our Vision

Be a go-to brand for fans, on game day and every day.

Our Values

Compassion Creativity Collaboration Authenticity Accountability

Who are HOMAGE team members?

HOMAGE team members are as eclectic as the stories they tell. They are hardworking, dedicated, creative, and a little quirky with a lot of hustle. HOMAGE team members have a passion for what they do and love to work together to create an amazing product and experience for their customers.

What kind of benefits do HOMAGE team members receive?

The opportunity to be a part of collaborative, fun team environment

Medical, dental, and vision insurance coverage

Life insurance paid 100% by HOMAGE with the opportunity to purchase additional coverage

401k with Employer Match

Flexible Spending Account & Dependent Care

Employee Assistance Program

Career growth and development

Paid Time Off & Floating Holidays

Team Member discount on HOMAGE products What will you do as a General Manager at HOMAGE?

The General Manager operates a service and sales minded store environment through the successful development of a team that can consistently deliver results. Responsible for all aspects of managing a single store including; managing store associates and oversee store operations to achieve sales, service, and customer satisfaction. Store Managers are responsible for the overall effectiveness of their own team, managing between 12-20 teammates. You'll wear many hats - serving as an entrepreneur, recruiter, educator, motivator and leader.

KEY ACCOUNTABILITIES

Passionate about our customers and our stories, knows and understands their store in detail and understands the competitive markets within the retail industry.

Responsible for business knowledge including how sales, profitability, inventory, markdowns, affect the store and larger organization.

Create a fun, engaging, and sales driven store experience. ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for recruiting, hiring, and training entire staff including assistant managers.

Utilize KPIs to achieve sales success.

Responsible for store hours to be under budget each week and month.

Directs store team to ensure all customers feel welcome in the store and drive the HOMAGE All-Star experience.

Participates in meetings, providing weekly updates about their store, and elevating issues as needed to management and/or corporate.

Provides global feedback and offers possible solutions to corporate / store business partners.

Keeps the store team abreast of corporate direction through one on ones and management meetings.

Participates in the customer experience as needed by facilitating seamless service

Acts in the best interest of the customer.

Can self assess and course correct.

Demonstrates extraordinary service by leading by example on the sales floor

Receptive to feedback and able to modify as necessary.

Engages the store team using respectful and professional recognition to ensure an inclusive and efficient work environment Seeks creative solutions to challenges and can troubleshoot effectively.

Adapts management style as necessary and prioritizes effectively.

Takes smart risks.

Resolves personnel concerns fairly and in a timely fashion.

Champions new initiatives.

Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect.

Other related duties as assigned. Qualifications

What are we looking for in a General Manager at HOMAGE?

1-2 Years Store Manager Experience

Bachelor's Degree a plus, but not required

Availability to work weekends and holidays HOMAGE brand knowledge

Well developed planning, analytical and problem-solving skills

Strong organizational skills and attention to detail

Strong communication, leadership, and presentation skills

Pace Setting Customer Service

Positive attitude, confident, and open to the ideas of others Visual Merchandising

Recruiting, hiring and training experience

Multitasking

HOMAGE will make reasonable accommodations for team members for known physical or mental limitations unless the accommodation would impose an undue hardship on the operation of our business.

HOMAGE is an equal opportunity employer.

Candidates should have the legal right to work in the United States and should be willing to submit to a background check.