Program Assistant

Job Description

WHO WE ARE : The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Position Summary: Make a difference in the life of a young person as a Program Assistant in the Chenango County Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10-21 avoid hospitalizations and out-of-home placements. The team will work to provide skills and support to meet the needs of youth and families to overcome challenges. The program assistant serves as a non-clinical staff that uses a range of administrative skills to keep the team organized and focused on providing high-quality care.

Responsibilities:

Attend specialized training in the Youth ACT model

Serve as a frontline representative for Youth ACT participants, families, and supports

Remain engaged and informed by attending daily team meetings

Communicate with team members regularly

Supporting team with care/case coordination

Maintaining accurate and up to date logs and case records in the agency Electronic Health Record

Data Entry

Performing reception activities

Completing quality call backs to ensure services provided are consistent with Youth ACT model

Requirements

Education:

High School Diploma required

Associates Degree in related field preferred

Experience:

6 months to 1 year of Healthcare customer service

Driver's License and ability to maintain insurability throughout employment required

Benefits

Benefits available to all staff:

Student Loan and Tuition Reimbursement

Employee Assistance Program

Employee Discounts at the Southern Tier Community Center

Opportunities for Professional Development

Full Time Benefits:

Agency-Paid CEUs, License Prep Course, and License Exam

403(b) with 6% employer contribution

PTO plus 9 paid holidays

Childcare Reimbursement

Health, Dental, and Vision Insurance (with HSA/FSA Accounts)

Life Insurance

EEO Statement: The Children’s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.

Full-time