Field Service Representative - Site Built

Field Service Representative - Multi-Family & Commercial Construction Build Relationships.

Solve Problems.

Shape the Future of Construction.

At UFP Site Built, we're not just manufacturing wood and non-wood products-we're shaping the future of construction.

As a national leader in value-added building solutions, we specialize in wood structural components, aluminum decks and rails, and light gauge steel systems that help build the communities of tomorrow.

We're looking for a proactive, relationship-driven Field Service Representative to support our Multi-Family and Commercial construction accounts.

If you thrive in a fast-paced environment, love solving problems, and enjoy being out in the field as much as in the office, this is your opportunity to make a real impact.

What You'll Do As a Field Service Rep, you'll be the go-to resource for our clients-ensuring their needs are met, their projects stay on track, and their experience with UFP is exceptional.

Your responsibilities will include: * Maintain and grow relationships with existing customers through regular communication and jobsite visits.

* Resolve jobsite issues quickly and effectively, ensuring customer satisfaction and project continuity.

* Provide valuable market insights on competitors, service trends, and customer needs.

* Identify opportunities for product enhancements or modifications to better serve clients.

* Support Account Managers in generating new business and promoting our product lines.

* Monitor regional sales activity and contribute to strategic planning.

* Assist with project setup, attend pre-construction meetings, and perform jobsite drive-bys as needed.

* Prepare reports and documentation to support internal and external communication.

What You Bring * High school diploma required; bachelor's degree preferred.

* 1-3 years of experience in construction, customer service, or a related field.

* Strong communication and problem-solving skills.

* Ability to manage multiple priorities and work independently.

* Proficiency in Microsoft Office (Excel, Word, Outlook). * Familiarity with construction or manufacturing environments is a plus.

* Knowledge of UFP's products and culture is a bonus.

Why You'll Love Working Here * Competitive salary with annual performance-based bonus opportunities.

* Collaborative, supportive team environment where your contributions are valued.

* Comprehensive benefits package, including: * Medical, dental, and vision insurance * Health savings account with company contribution * Life and disability insurance * 401(k) with company match * Paid vacation and holidays * Employee stock purchase program * Education reimbursement * Wellness programs and more Ready to Build Something Bigger?

If you're passionate about customer service, enjoy being in the field, and want to grow with a company that's leading the way in construction innovation, we'd love to hear from you.

The Company is an Equal Opportunity Employer.