Assistant General Manager

Job Title: Assistant General Manager

Location: Columbus, OH

Pay Rate: $45,000 / year

Job Type: Full-Time

Position Summary:

We're hiring a hands-on, Assistant General Manager who's ready to step into a leadership role and help run the show. This is a high-responsibility position for someone who's been in the hotel game, either as a Head Housekeeper, Front Desk Manager or a General Manager experience in fast food or casual dining, so you know how to keep things moving, coach a team, and deliver results in a fast-paced, service-driven environment.

You'll be the go-to when the GM isn't around, especially on second shifts and weekends, so this one's for the doers, not the desk jockeys.

What you'll be doing:

Oversee daily hotel operations and serve as the MOD (Manager on Duty) when the GM is off

Step in across departments-front desk, housekeeping, breakfast, maintenance

Manage schedules, cover shifts when needed, and ensure everything runs smoothly

Lead the team by coaching, training, and holding staff accountable

Handle guest issues with urgency and professionalism

Support block bookings, sales outreach, and corporate leads

Monitor guest feedback and drive service improvements

Assist with financials, payroll, and cost control We're looking for someone who:

Has at least 2 years in one hotel property as a Head Housekeeper or Front Desk Manager or Has prior General Manager experience in fast food or casual dining

Comes from a branded hotel (Holiday Inn Express, Hampton, Hilton, Marriott, IHG, etc.)

Understands what it takes to manage a busy hotel during peak times

Works evenings and weekends-this isn't a Monday-Friday desk job

Can use hotel systems like Opera, PEP, or Sophie (or is willing to learn)

Is dependable, flexible, and thrives in a fast-paced environment Perks & Benefits:

Paid vacation begins after one year, with a minimum of 5 days

Paid sick leave and holiday pay (at 1.5x for major holidays)

Employee room discounts at participating properties