Regional Director

Job Description

Regional Director

(NY, AZ, NC)

Location: Long Island, NY (with travel to Arizona and North Carolina)

Reports to: COO

Compensation: Competitive base salary + performance bonus + benefits

Role Overview:

The Regional Director for Pink’s Window Cleaning will lead the performance, growth, and expansion of all franchise territories across New York, Arizona, and North Carolina. Based on Long Island, you will oversee day-to-day operations of existing markets, drive sales performance, uphold brand standards, and ensure successful launch and stabilization of new territories.

This role is ideal for a high-energy operator who thrives in a fast-paced, multi-location environment, excels at building high-performing teams, and has a bias for results. You’ll act as a “mini-COO” for the Pink’s brand, reporting directly to the corporate COO.

Key Responsibilities:

Operational Leadership

Serve as the primary leader for all Pink’s markets in NY, AZ, and NC

Coach and develop GMs and AGMs to meet operational KPIs

Conduct regular site visits, audits, and performance reviews

Ensure adherence to SOPs, brand standards, and safety protocols

Identify and address inefficiencies in labor, routing, scheduling, and COGS

Sales & Revenue Growth

Partner with the COO to drive local sales performance

Monitor conversion rates, customer acquisition costs, and upsell opportunities

Support and track execution of promotional campaigns and referral initiatives

Implement best practices across territories to improve sales consistency

New Territory Launches

Oversee pre-launch planning and execution for new Pink’s markets

Support hiring, onboarding, and training of new teams in coordination with HR

Ensure each new location hits critical KPIs in its first 90 days

Serve as interim leadership or point-of-escalation until new market stabilizes

People & Culture

Mentor, and retain high-performing local leadership teams

Cultivate a strong, mission-driven culture that aligns with Awesomeness brand

Conduct ongoing leadership development and succession planning

Required Qualifications:

5+ years of multi-unit operations leadership in a service-based or franchise environment

Proven track record of launching and scaling locations successfully

Strong sales orientation with ability to coach toward performance targets

Excellent communicator with high EQ and team development skills

Willingness to travel regularly (up to 30–40%) to out-of-state territories

Preferred Qualifications:

Experience in home services, cleaning, or a route-based operations model

Knowledge of field dispatch systems, CRM tools, and performance dashboards

Familiarity with franchising dynamics a plus

Compensation Package:

Base Salary Range: $75,000 – $100,000

Bonus Opportunity: Up to 15% based on location performance and expansion milestones

Benefits: Health insurance, 401(k), PTO, travel reimbursement

Job Type: Full-time

Benefits:

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Full-time