Lead Solution Architect Consumer Data & CRM Ecosystem (m/f/d)

Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn't just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home. Lead Solution Architect Consumer Data & CRM Ecosystem (m/f/d)

BSH Hausgeräte GmbH Full time / Part time

Wenn Sie glauben, dass Sie für die folgende Stelle geeignet sind, bewerben Sie sich, nachdem Sie die vollständige Beschreibung gelesen haben.

Munich

You will be working in an exciting, international environment and contributing personally to the company's success. Challenging tasks and projects await you, such as

Architecture Governance & Design: align requirements with the target architecture & capability map and sure a lean & impactful CRM Ecosystem

CRM Strategy: Partner with stakeholders to optimize CRM strategies and related solution landscape and stay updated on industry standards & trends

Data Management: Develop strategies for customer data integration and governance, ensuring quality, privacy and compliance

Integration management: ensure proper information architecture and data exchange for Account and IoT data within IT Ecosystem

Solution Design: Design scalable CRM & marketing solutions for (B2)B2C and functional lead to department's solution architects

Bachelor's degree in Computer Science, IT, Marketing, correlated field; a master's degree is preferred

Proven experience as a Solution Architect in CRM marketing, consumer data and analytics area within a bigger international context

Familiarity with CRM platforms (e.g. SAP-SMC, SAP-CDP/CDC, MS Dynamics, Sprinklr) and analytics tools (e.g. Adobe Analytics, SAP-SAC/BW)

Strong analytical, communication and interpersonal skills as well as knowledge of data privacy regulations (e.g., GDPR, CCPA)

Flexible working time models that adapt to current life situations (e.g. mobile working, part-time, job sharing, sabbatical)

Promotion of professional and personal development at BSH's internal Global Learning Campus

Attractive company pension plan financed by the employer