IT Delivery Senior - Business Analysis (f/m/x)

As Vienna based Business Analyst and IT Consultant for a Group CRM solution, you are responsible for breaking down diverse complex and volatile business challenges into meaningful pieces, which can be built by the team in an agile way. You are the local enabler in RBI HO, who supports the product team located in our Poland branch with local clarification, coordination tasks and local Business and IT alignments. You are part of an extended cross-functional team and work with state of the art technologies in the cloud.

Your mission at RBI

Support the local product owners in epic and user story creation and in structuring, breaking down the backlog and decision-making.

Creation of value-adding and meaningful documentation in strong alignment with stakeholders

Requirements engineering and business analysis in adaptive/agile organization

Enable the group delivery team by dealing with local implications of group requirements, local infrastructure and governance limitations. Be a value-adding enabler for our agile team

Support agile teams during sprints

Act as a spoc for power users

Your core competencies

Minimum 5 years of experience in Business Analysis and / or User Experience Design

Very good knowledge of requirements engineering methods

Very good communication and coordination skills

Hands-on mentality, proactive approach

practical experience in composing user stories and acceptance criteria

Nice to have

Knowledge of CRM processes (in an corporate environment)

What's in it for you

Work Life Balance: flexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria; up to 10-15 days of travel per year

Easy Moving: work permit support

Top-notch Equipment: modern tools & technologies

International Spirit: multi-cultural teams, English as company language, team building events

Learning & Agile Working: as part of our DNA & culture

Canteen: healthy, tasty, and heavily subsidized

Saving: with vouchers / discounts from our staffs' council (eg. supermarket)

Further Goodies: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.

Salary: the offered gross yearly salary ranges starting 60.000 Euro (basis full-time) including overtime, depending on qualification and experience.

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Martin Trnka

Talent Acquisition Team