Group Benefits Administrator ((Punjabi speaking is an asset) On-site

Group Benefits Administrator (Burnaby, BC)

Punjabi speaking is an asset

Make a difference in the lives of plan members while building a meaningful career in employee benefits administration.

About the Role

We’re looking for a proactive and detail-oriented Group Benefits Administrator to join our growing team in Burnaby, BC . In this client-facing role, you’ll support plan members across British Columbia with health and life insurance claims, enrollment processes, and general inquiries. You'll play a key part in maintaining strong relationships with employers, union reps, and insurers—helping ensure the smooth delivery of group benefits services.

What You’ll Do

Review and adjudicate life and health claims for BC plan members

Support plan members with enrollment and benefit-related inquiries

Understand and communicate the key features of various group plans

Maintain accurate and up-to-date member records and contributions

Liaise with employers, unions, and insurance providers to ensure service excellence

Collaborate with internal teams on claims reporting and trust accounting

Provide general administrative support and assist the Claims Manager as needed

Requirements

What You Bring

1+ year of experience in group benefits or employee benefits administration

Strong time management and organizational skills; thrive under pressure and meet deadlines

Comfort using Microsoft Word, Excel, Outlook, and internal systems

Excellent communication and interpersonal skills; team player mindset

Experience with union-sponsored, multi-employer benefit plans or TPAs is a strong asset

Fluency in Punjabi or Tagalog is an asset

Benefits

Compensation & Benefits

Salary: $55,000–$65,000 per year

Overtime pay

Comprehensive benefits package including:

Dental, extended health, vision, and life insurance

Paid time off

RRSP matching

This role offers an exciting opportunity for a Group Benefits Administrator to make a meaningful impact. If you are enthusiastic about joining a dynamic team and contributing to organizational success, we encourage you to apply!

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