Service Manager

Job Description

Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!

As a Service Manager, your responsibilities would include:

Driving sales, steps of service, and guest satisfaction

In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times

Providing or directing all Front of House training

Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline

Managing liquor orders and controlling liquor costs

Enforcing applicable liquor laws and Responsible Alcohol Service guidelines

Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones

Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.

Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant

Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

Understanding, managing, and practicing safe food handling proceduresPOSITION QUALIFICATIONS

Competency Statement(s)

Accountability - Ability to accept responsibility and account for his/her actions

Communication, Oral - Ability to communicate effectively with others using the spoken word

Communication, Written - Ability to communicate in writing clearly and concisely

Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

Time Management - Ability to utilize the available time to organize and complete work within given deadlines

Working Under Pressure - Ability to complete assigned tasks under stressful situations

Education: High School Graduate or General Education Degree (GED)

Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.

Computer Skills: Word, Excel

Other Skills:

The ability to multi-task

Outgoing and personable a plus

Good organizational skills

Effective communicator

Interpersonal and Supervisory skillsBenefits:

Medical plan that includes Dental and Vision Insurance

Paid Vacation

100% Paid Maternity Leave

Short-Term and Long-Term Disability

Paid Sick Days

401(k) Retirement Plan

Many opportunities to support your community

Annual holiday bonus

Full-time