Ride Host

What you'll bring to the team

Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as Ride Hosts!

About the Role:

As a Ride Host, you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers!

Your key responsibilities will include:

Working on our rides and attractions with a focus on safety and efficiency

Engaging with guests to provide exceptional customer service

Assisting with guest queries and ensuring their needs are met

Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures

Reporting any operational issues or incidents to the operator

Support in daily presentational duties of our rides and attractions

Why join us?

Full time Mon-Fri availability required.

A fun, dynamic environment: Be part of the magic in one of the UK’s most thrilling attractions.

Exclusive colleague perks: Enjoy free tickets, discounts on food and retail, and other fantastic employee benefits at Merlin Entertainments attractions worldwide.

Qualifications & Experience

About You:

We’re looking for individuals who are:

Friendly and approachable with excellent communication skills

Enthusiastic and willing to create a positive guest experience

Comfortable working in a fast-paced, outdoor environment

Ready to take on responsibility and ensure health and safety standards are met

Able to work by themselves and as part of a team

A head for heights would be beneficial

No previous experience is necessary! We provide full training to all team members.

Benefits

Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world

40% discount online off LEGO

25% discount in our on-site retail shops and restaurants

Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel

Ongoing training and development opportunities

Plus, many more...

Guaranteed Hours (Europe Only)