Bi-Lingual Customer Service Rep

Job Description Top JobLocated in Ocean Springs, MSSalary: $14-$15#2606MSJob Summary:As our Bilingual Receptionist, you will be the first point of contact for clients calling or visiting our office.

You'll play a key role in creating a positive experience for customers while supporting our team with administrative tasks.Key Responsibilities:Greet walk-in clients and answer incoming phone calls in both English and SpanishSchedule appointments and manage the agency calendarAssist clients with basic questions or direct them to the appropriate team memberHandle incoming and outgoing mail, emails, and faxesMaintain a clean and organized front desk areaProvide administrative support such as filing, data entry, and document prepTranslate and communicate policy information clearly when neededRequirements:Fluent in English and Spanish (verbal and written)1+ years of receptionist, front desk, or customer service experienceProfessional and courteous communication skillsProficient with computers, email, and basic office softwareHigh school diploma or equivalent preferredInsurance experience is a plus, but not requiredExpress Office: Biloxi-Gulfport979 Tommy Munro DriveBiloxi, MS 39532