Recovery Case Manager

Job Description

Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Key Responsibilities:

Build trusting relationships with individuals in recovery to provide mentorship, encouragement, and navigation through systems of care.

Assist individuals in creating recovery plans and identifying goals related to health, wellness, housing, employment, and social connectedness.

Provide linkages to services such as treatment providers, recovery housing, healthcare, social services, and peer support groups.

Collaborate with clinical teams, community partners, and local agencies including courts, detox centers, shelters, hospitals, and community programs to support client care.

Support individuals in accessing and understanding MassHealth, DTA, DMH, SSA, and other benefits or entitlements.

Accompany individuals to appointments and advocate with or on behalf of them when needed.

Document services, progress, and referrals in a timely and accurate manner according to program standards and funding requirements.

Maintain healthy boundaries, confidentiality, and ethical standards in accordance with HIPAA and 42 CFR Part 2.

Participate in regular supervision, trainings, and team meetings to enhance practice and professional growth.

Promote Montachusett Recovery Centers values of dignity, inclusion, hope, and community empowerment.

Qualifications:

A four-year or higher education degree in human services, psychology, or related field required.

Must be in personal recovery for at least 2 years and have a strong understanding of recovery principles and pathways.

Familiarity with the North Central Massachusetts recovery ecosystem is preferred.

Excellent communication, organizational, and problem-solving skills.

Comfort with technology and electronic record-keeping.

Must have reliable transportation and valid drivers license for field-based work.

Preferred Qualifications:

Certification as a Recovery Coach in Massachusetts by the MBSACC preferred (or willingness to obtain).

Bilingual in English/Spanish or another language.

Familiarity with electronic health records (EHR) systems.

Experience working with individuals affected by substance use, mental health challenges, or incarceration is strongly valued.

Work Environment:

Office-based and community outreach setting.

Some travel required for home visits, community meetings, or appointments.

Full-time

Hybrid remote