Administrative Professional 3

Schedule: Full-time

What You'll Do:

ODH is seeking to fill an Administrative Professional 3 position within the Bureau of Environmental Health and Radiation Protection. This position will provide non-routine administrative support to resolve problems, prepare correspondence and reports and carry out other assignements within the X-ray program. This position will:

work with unit staff to support and assist in processing X-ray registration appllications, amendments, renewals, ownership changes, certificates, enforcement letters and notices of violations and revocations

disseminate incoming inquiries or information to staff from internal and external customers (e.g., Office of Fhancial Affairs, website inquiries and incoming email) for response

research and prepare Reports of Assembly (ROA) forms and make recommendations for inspections

assist supervisor in developing and updating bureau procedures necessary for policy implementation

assist supervisor in developing and maintaining systems regarding work flow of administative functions

provide administrative and fiscal support that includes interacting with staff to expedite fiscal procedures, prepare and process credits, adjustments, refund modifications and requests for invoice.

30 months of experience or training in secretarial/administrative professional field.

OR

Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college AND 12 months of experience in secretarial/administrative professional field.

OR

12 months of experience as Administrative Professional 2, 16872.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

Associate or advanced degree in secretarial science, office management, or office administration

Experience in conducting analysis of data, defining problems and drawing valid conclusions

Experience providing technical assisstance/customer service

Experience resolving customer complaints

Experience with prioritizing, multi-tasking and being flexible

Experience explaining regulatory compliance to customers

Experience with communicating with various parties (e.g., ODH leadership, section chiefs, outside vendors, other customers)

Experience with computer software (e.g., Access, Excel, Word)

Experience interpreting agency policy and procedures

Experience in preparing written documentation, communications and position papers

Job Skills: Administrative Support/Services

Technical Skills: Administrative support /services, Clerical & Data Entry

Professional Skills: Organizing & Planning, Written Communication, Attention to Detail, Strategic Thinking

EDUCATIONAL TRANSCRIPT REQUIREMENTS:

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp, or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.