Job Description
Experience the beauty of Southern Utah while leading a thriving RV park!
South Forty RV Park, nestled in the heart of stunning Southern Utah, offers a unique blend of comfort and adventure. We feature 75 extra-long and wide pull-through RV sites designed to accommodate even the largest rigs, plus two cozy cabins for those seeking a more traditional lodging experience. We are seeking a highly motivated and experienced Park Manager to join our team and ensure exceptional guest experiences.
About the Role:
The Park Manager is a crucial role, responsible for overseeing all day-to-day operations of South Forty RV Park. You will be the face of our park, creating a welcoming atmosphere and ensuring memorable stays for our guests. This position requires a hands-on individual with strong leadership skills, a passion for guest service, and a dedication to maintaining a pristine and well-functioning property.
Responsibilities:
Guest Experience:
Provide warm and welcoming guest service, including registration, site selection assistance, and clear communication of park rules and regulations.
Offer knowledgeable recommendations on local attractions and activities.
Proactively address guest concerns and resolve issues promptly and professionally.
Property Management:
Maintain the pristine condition of park grounds, including restrooms, showers, laundry facilities, common areas, and all park amenities.
Conduct regular inspections to identify and address maintenance needs.
Perform or coordinate necessary maintenance tasks, including minor repairs and landscaping.
Operational Excellence:
Manage reservations and bookings efficiently, maximizing occupancy and revenue.
Monitor key performance indicators, including occupancy levels and revenue streams.
Implement and enforce park policies and procedures.
Maintain accurate and up-to-date records and reports.
Qualifications:
Proven experience in park management, hospitality, or a related field.
Strong guest service and communication skills.
Ability to handle a variety of tasks and prioritize effectively.
Knowledge of RV systems and maintenance is a plus.
Basic computer skills and experience with reservation software.
Excellent problem-solving and decision-making abilities.
A positive attitude and a passion for creating exceptional guest experiences.
Full-time