Branch Manager

Job Title: Branch Manager

Department: Sales, Business Development & Team Management

Industry: Financial Services / Broking

Reporting to: Cluster Head / Regional Head

Academic Background

Bachelor’s degree in Finance, Commerce, Economics, or a related field (MBA preferred).

Work Experience

Minimum 5+ years of experience in the equity market.

At least 2 years in a leadership or managerial role.

Team Management

Lead a team of minimum 10+ members.

Key Responsibilities

1. Business Development & Revenue Growth

Drive branch revenue through equity trading, third-party product selling, and new client acquisition.

Develop and implement strategies to achieve sales targets and branch profitability.

Identify cross-selling and up-selling opportunities across financial products (Mutual Funds, Insurance, PMS, Structured Products, Fixed Income instruments).

2. Branch Operations Management

Manage day-to-day branch operations to ensure seamless service delivery.

Ensure compliance with company policies, regulatory standards, and risk guidelines.

Monitor operational efficiency and address process gaps proactively.

3. Team Leadership & People Management

Lead, mentor, and motivate equity dealers, relationship managers, and branch staff.

Set performance goals, conduct reviews, and ensure continuous learning through training.

Build a collaborative, performance-driven culture focused on results.

4. Client Relationship Management

Build and maintain strong relationships with HNIs, Ultra-HNIs, and retail clients.

Provide personalized investment solutions, timely advice, and superior client service.

Address client concerns and feedback to enhance satisfaction and retention.

5. Market Analysis & Advisory Support

Stay updated on equity market trends, macroeconomic outlook, and corporate developments.

Provide actionable market insights to clients and team members.

Support clients with portfolio diversification, asset allocation, and risk management strategies.

6. Compliance & Risk Management

Ensure strict adherence to SEBI, NSE/BSE, and other regulatory standards.

Monitor trading activities and mitigate risks.

Conduct regular audits for operational transparency and compliance.

Key Competencies

Strong strategic thinking and decision-making abilities.

Client-focused approach with a commitment to value delivery.

Ability to perform under pressure and meet strict deadlines.

Effective problem-solving and conflict resolution skills.

Leadership qualities with strong team-building capabilities.

Additional Desirable Skills

Excellent communication and presentation skills.

Networking ability with industry contacts and business partners.

Digital proficiency with trading platforms and CRM tools.

Analytical mindset with strong financial and market acumen.

Entrepreneurial drive to scale branch business and profitability.