Workload Automation Expert (f/m/x)

Your Role

Responsible for delivering global and business-critical Workload Automation services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs

Ensure SLA 1 Class Support for the Workload Automation Service

Maintain and enhance the operational model of our Workload Automation Tool

Lead migration assignments within the Workload Automation domain

Update documentation regularly, ensuring that connections and processes are in place between all services while decreasing overlaps between services provided by various teams in the Workload Automation domain

Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions

Keep in close touch with external entities involved in the Workload Automation domain

Your Profile

Bachelor’s or master’s degree in the field Computer Science or equivalent experience in the IT industry

Profound experience with Workload Automation Tools

Extensive understanding of service delivery according to ITIL standards

Experience in coordinating and communicating complex tasks

Ability to make decisions within role responsibilities

Proactive work approach and ability to collaborate in an international environment

Excellent communication skills in English

Your ZEISS Recruiting Team:Mrs. Selina Riccio