Design Strategy Lead

Job Description

Job Title: Design Strategy Lead

Location: Remote

Job Type: Full-Time

Company: The Moore Group

About The Moore Group: The Moore Group is a management consulting firm specializing in change management and business adoption. For over 27 years, we've supported Fortune 500 companies with high-impact solutions that drive digital transformation. Our corporate culture promotes low attrition and high client satisfaction – making us a trusted long-term partner.

About the Role

The Moore Group is seeking a Design Strategy Lead to support our Fortune 100 pharmaceutical client. This role would support UX Design and is ideal for a project coordinator or project manager with a passion for user-centered design, operational excellence, and cross-functional collaboration.

You'll work with a diverse and talented team of designers and researchers, helping to coordinate the delivery of multiple projects, manage workflows, and facilitate effective communication across a global organization.

Key Responsibilities

Coordinate project requests and manage timelines, milestones, and deliverables

Understand project objectives within the broader business context

Collaborate with cross-functional teams across DesignOps, UX, Research, Development, and Business Adoption

Develop and manage project plans, schedules, and resource allocation

Maintain effective communication with stakeholders and provide regular status updates

Facilitate internal meetings, workshops, and team-building activities

Support the SAFe Scaled Agile process, including maintaining educational materials and participating in PI Planning

Drive continuous improvement by implementing improved workflows and team processes

Support teams in navigating complex UX ecosystems and driving innovation

Ideal Prior Experience Areas

Design Strategy

Service Design

Design Research

Interaction Design

Innovation Strategy

Key Requirements

Form clear and concise project plans ensuring all Design Strategy activities are understood, scoped, and planned for

Lead and execute all key project phases including framing, current state mapping, data analysis (qualitative and quantitative), insight generation, and future state mapping

Conduct qualitative and quantitative data-gathering exercises (surveys, interviews, focus groups, workshops, etc.) and generate meaningful, actionable data-driven insights

Deliver visual outputs that drive strategic decision making (e.g., service blueprints, system maps, user journeys, personas, innovation roadmaps, future state concepts, etc.)

Design and facilitate strategy and innovation workshops (online / hybrid / in-person)

Qualifications

Experience in project management or coordination (certification preferred)

Strong written and verbal communication skills

Familiarity with user-centered design principles, UX/UI

Ability to manage multiple projects in a fast-paced, global environment

Strong organizational and problem-solving skills

Experience in Agile environments

Excellent Proficiency in Microsoft Office (Excel, Powerpoint, Teams, Outlook)

Life Sciences and/or manufacturing industry experience is a plus

Familiarity with emerging technologies and digital innovation

Full-time

Hybrid remote