HR Tech Operations Specialist – Global HR Platforms
Location: Lisbon or Copenhagen
At Scandinavian Tobacco Group, we're committed to delivering reliable, high-quality HR technology services to our global workforce. Join our People & Culture team as an HR Tech Operations Specialist and play a crucial role in keeping our HR platforms running seamlessly for employees worldwide
Your Impact
You'll be the backbone of our HR technology ecosystem, ensuring smooth operations across our global platforms:
Keep systems running smoothly: Provide daily operational support for our integrated HR platform suite (SAP SuccessFactors, ServiceNow HR Service Delivery, Engagement, and Document Management systems)
Solve problems efficiently: Troubleshoot and resolve incidents, service requests, and system issues with a focus on quick resolution and user satisfaction
Ensure data integrity: Conduct regular audits and maintain accurate, reliable data across all platforms
Support decision-making: Prepare standard reports and maintain documentation that keeps People & Culture and business stakeholders informed
Enable others: Update knowledge bases and empower People & Culture teams to leverage digital tools more effectivel
What You Bring
Platform experience: Hands-on experience with at least one major HRIS or digital HR platform (SAP SuccessFactors, ServiceNow HRSD, Oracle HCM, Workday, or similar)
Quality mindset: Sharp attention to detail with a commitment to process compliance and operational excellence
Problem-solving approach: Structured, service-oriented thinking that puts user needs first
Global collaboration skills: Comfort working in international, virtual teams with clear English communication
Why You'll Love It Here
Grow your expertise: Work with enterprise-grade HR technology platforms and expand your technical skillset in a global environment
Strong support system: Join a collaborative team with established processes designed to set you up for success
Competitive package: Attractive salary and comprehensive benefits that recognize your contributio
Ready to make HR technology work better for people worldwide? If you're passionate about operational excellence, service delivery, and keeping critical systems reliable, we want to hear from you.
Apply now to join a team where your technical skills directly impact employee experience across our global organization.