Primary Site Engineer - Ashburn, VA

Description

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.

Why Vertiv is the best company for Field Service professionals:

Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture

Company leaders have many years of hands-on Field Service experience in this industry and many others

Tremendous focus is placed on employee technical and leadership development

Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning

Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more

Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides

Company-wide commitment to promoting a strong work/life balance

An employer-of-choice for Veterans with technical backgrounds

Responsible for the technical start- up for large, high-profile orders as directed by the Site Leader and Senior Project Start Up Engineer. The PSE will rely on direction to perform a number of work-related tasks and is capable of working under direct supervision or independently based upon training and experience.

ESSENTIAL JOB FUNCTIONS

TECHNICAL

Render on site and phone assistance to customers.

Perform work related tasks according to company guidelines for scheduled maintenance

Implement Field Change Notices according to published guidelines

Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

SAFETY

Operate in a safe manner in accordance with published safety guidelines

Must wear appropriate PPE as per company guidelines and accordance with job duties

Adhere to work hours policy guidelines

Report all work related accidents or injuries within 24 hours to the appropriate personnel

ADMINISTRATION

Provide accurate and timely reporting according to company guidelines

Time cards, expense reports, mileage reports, ticket closure, forms et al.

Maintain individual inventory in accordance with company policy

Maintain company property according to company policies

CUSTOMER SATISFACTION

Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment

Strive to provide all customers a “first time fix” for their equipment

Maintain customer satisfaction rates according to company guidelines

Attend Customer Meetings as required

PERFORMANCE

Maximize productivity by combining service opportunities

Complete all work in an efficient and timely manner

Capable of making technical decisions under pressure

Maintain productive utilization rate according to company guidelines

Perform inventory cycle counts according to company guidelines

Adhere to company dress code and safety regulations

Meet or exceed on-site response time requirements for each customer

Understand and comply with company startup/escalation processes and procedures

KNOWLEDGE, SKILLS & ABILITIES

Equivalent industry experience and/or Technical or Undergraduate Degree

Strong Interpersonal Skills

Professional

Reliable

Team Player

Familiarity with electrical / electronic test equipment and fundamentals

Must be able to read and interpret electrical line diagrams and blueprints

Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions

Elementary fix/repair techniques based on directed supervision

Capable of completing tasks and return unit to full operating conditions based upon directed supervision

Ability to summarize and report all work related tasks performed

Strong skill sets:

Communication skills

Customer service skills

Troubleshooting skills

Safety procedures

Organizational and planning skills

Computer skills

Mechanical aptitude

TRAVEL REQUIREMENTS

Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.

Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated.

Does NOT require relocation to a Vertiv headquarter or regional office at this time.

This is “project work” which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress.

Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and “home office” work.

Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at “home base” depending on project schedule. This varies based on the phase of the project.

Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work.

Excellent career jump start and then settle down in a region (if and when you choose to do so)

STANDARD SAFETY AND TRAINING REQUIREMENTS

Field New Hire Orientation

OSHA 30 Hour Construction

NFPA 70E Electrical Safety (Instructor Led)

Services Safety Online Safety Courses

CPR/First Aid/ AED Training

Electronic Quality Systems

CAR/PAR

Injury Incident Reporting

Safety Incident Reporting

Stop Work Authority Policy

WORKING CONDITIONS

Travel is required

Flexible schedules (weekends, evenings, and holidays)

Valid driver’s license

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.

PHYSICAL REQUIREMENTS:

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.