Director of Software Engineering - Global Customer Platform

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.

As a Director of Software Engineering at JPMorgan Chase within the Global Customer Platform Technology team, you will lead a technical area and influence teams, technologies, and projects across various departments. You will leverage your extensive expertise in software, applications, technical processes, and product management to oversee multiple complex projects and initiatives. In this role, you will serve as the primary decision-maker for your teams, promoting innovation and ensuring successful solution delivery.

Job responsibilities

Leads technology and process implementations to achieve functional technology objectives

Delivers solutions leveraging modern technologies including cloud-backed APIs and microservices utilizing distributed database technologies

Possess a strong talent assessment and talent management background

Makes decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures

Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations

Delivers technical solutions that can be leveraged across multiple businesses and domains

Influences peer leaders and senior stakeholders across the business, product, and technology teams

Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise

Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., micro services, APIs)

Excellent communication skills and ability to present to and communicate effectively with key stakeholders across product, technology, data and design

Experience with building, leading and mentoring technology teams and next level leaders within the organization

Demonstrated proficiency in application, data and infrastructure architecture disciplines

Experience developing or leading cross-functional teams of technologists

Experience with hiring, developing, and recognizing talent

Practical cloud native experience

Experience with high volume, mission critical applications

Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills

Experience working at code level

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans