Server Assistant

Server Assistant

Job Description

The Server Assistant is responsible for supporting the servers and bartenders in providing excellent customer service to guests. They assist with setting up tables, taking orders, delivering food and drinks, and clearing tables. The Server Assistant also ensures that the dining area is clean and organized, and that guests have everything they need to enjoy their dining experience.

Responsibilities:

Assist servers and bartenders in providing excellent customer service to guests

Set up tables with appropriate silverware, glassware, and dishes

Colloborate with kitchen staff and servers to ensure smooth adn efficient service

Deliver food and drinks to guests in a timely and efficient manner

Clear tables and reset them for the next guests

Ensure that the dining area is clean and organized at all times

Assist with cleaning and stocking the bar and kitchen as needed

Answer guest questions and provide recommendations as needed

Handle cash and credit card transactions accurately and efficiently

Preparing and delivering room service and carryout orders

Operating and cleaning glass washing machine in accordance of sanitation standards

Requirements:

Prior experience in a restaurant or hospitality setting preferred

Ability to work flexible hours, including nights, weekends, and holidays

Ability to work in a fast-paced environment

Excellent customer service and interpersonal communication skills

Ability to lift and carry heavy objects (up to 50 lbs) and ability to stand for long periods of time

Ability to handle emergency and stressful situations like resolving customer conflicts

Ability to make quick decisions

Ability to create a positive and welcoming customer experience

Benefits:

Employee discount

Flexible schedule

Health insurance available

Dental insurance available

Paid time off

Employee profit sharing (after 1 year continuous service)

Complimentary hotel room on your birthday (after 1 year continuous service)

About us:

We are a family-owned independent restaurant and hotel located in Ann Arbor, Michigan.

Weber’s Restaurant and Hotel is an Equal Opportunity Employer.