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Key Account Executive

Company:
Infobip
Location:
Samobor, Zagreb, 10430, Croatia
Posted:
September 08, 2025
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Description:

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description:

•Sells a subset of product or services directly or via partners to a customer's base (provided target account list) in designated geographical territory (Tier 1)

•Support end-to-end client relationship for the first 12 rolling months (including NRR, cross-sell, upsell & acquisitions).

•Maintain a mature approach to account acquisitions for the duration of first 12 months following the service acquisition.

•Develop solution proposals encompassing all aspects of the application.

•Manage sales through forecasting, account resource allocation, account strategy, and planning, while expanding touch points and footprint in key accounts.

•Work closely with the Account Managers to develop proper account planning and customer journey mapping, to increase the value of our offering and grow each partnership/account.

•Negotiate pricing and contractual agreement to close the sale.

•Build and maintain strong client relationships, and serve as a trusted partner to your clients maintain account health.

•Coordinate with service delivery teams for deployment and ongoing delivery of our cutting-edge product suite.

•As a Leading contributor individually and as a team member, provide direction and mentoring to others.

•Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.

Main Requirements:

At least 5 years of applicable experience including 3 years of solution sales (in certain situations SaaS sales experience needed).

Successful sales track record - commission earnings.

Ability to penetrate accounts, and meet with stakeholders within accounts.

Knowledge about Infobip and our competitors.

Interaction with C-level players.

Team player with strong interpersonal /communication skills.

Excellent communication/negotiating/closing skills with prospects/customers.

Speaking English fluently

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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JR103576

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