Market Intelligence Analyst

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Our analysts play a crucial role in identifying market and economic trends, leading research initiatives, and leveraging external data sources for smart prospecting. By collaborating with internal stakeholders, you will synthesize and interpret data across entrusted regions, directly shaping our go-to-market and sales strategies, product positioning, and pricing.

If you are someone who thrives on making sense of complex data to drive business competitiveness, this is the role for you.

What you will do

Conduct full-scope market research, consolidating information into actionable reports and presentations that increase company profitability.

Analyze quantitative and qualitative data to uncover customer preferences and needs.

Collect, compile, and evaluate statistical data using modern and traditional research methods.

Deliver reliable market analysis, interpret findings, and provide clear recommendations.

Build and manage research databases, ensuring accuracy and relevance.

Stay informed on market trends and best practices to bring innovative approaches to the team.

Maximize the use of external data providers for smarter customer targeting.

Partner with research agencies to access and leverage global market reports.

Collaborate across departments including technical, finance, sales, development, and management on international projects.

More about you

Advanced skills in Microsoft Excel and PowerPoint (essential).

Familiarity with Go-To-Market tools, CRM systems, or other analytics software is a plus.

Strong analytical mindset with the ability to work independently in a dynamic environment.

Excellent communication skills in English (written and spoken).

Why join Infobip?

Work in a global tech leader trusted by the world’s biggest brands.

Collaborate with international teams on impactful projects.

Access opportunities for career growth and learning in a fast-paced environment.

Be part of a culture that values innovation, collaboration, and customer success.

When you become a part of Infobip you can expect: Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users! Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development. Connect globally – Work with people from all over the world. We put the “global” in globalization. Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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