Quality Assurance Lead

Location: Hyderabad/Mumbai, India

Job Description:

• 8+ years of experience in Quality Assurance, with a focus on Software Testing tailored for USA clients.

• Experience in QA Tax domain specific to the USA market is highly desirable.

• Conduct thorough testing of tax preparation software and systems to ensure accuracy, completeness, and compliance with federal and state tax regulations in the USA, including Internal Revenue Service (IRS) guidelines.

• Validate the calculation and reporting of various tax liabilities, deductions, credits, and exemptions, with a focus on detecting errors, discrepancies, or inconsistencies.

• Develop and execute test cases to assess the functionality and performance of tax calculation engines, electronic filing systems, and tax reporting interfaces.

• Strong expertise in QA methodologies, tools, and best practices, with hands-on experience in test planning, test case design, and test execution.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

• Collaborate with internal tax teams to define test objectives, scope, and criteria, and facilitate the resolution of audit findings and recommendations.

• Develop and execute test cases to assess the effectiveness of internal controls, risk management practices, and governance frameworks.

• Proactively identify opportunities for test automation, working closely with Team Leads and automation engineers to develop and maintain automated test scripts, accelerate testing cycles, and improve productivity.

• Contribute to the development and maintenance of documentation related to testing processes, test cases, and user guides, ensuring clarity and completeness for stakeholders and end-users.

• Stay updated on industry trends, emerging technologies, and best practices in software testing, taxation domains, continuously expanding domain knowledge and expertise.

• Lead and mentor a global team of quality assurance professionals of both employees and contingent workers.

Required Qualifications:

• Post-graduation degree in Finance, Taxation, or a related field, with a strong understanding of taxation principles, regulations, and compliance requirements would be a plus.

• 5+ years’ experience in software testing required, with a demonstrated ability to apply domain expertise to testing activities and product enhancement suggestions.

• Familiarity with test planning, execution, and defect management tools (e.g. Azure DevOps, JIRA), along with experience in test automation frameworks (e.g., Selenium, Appium).

• Excellent analytical and problem-solving skills, with a keen attention to detail and a proactive approach to identifying and addressing issues.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with SMEs to gather requirements and feedback.

• Eagerness to learn and adapt to new technologies and methodologies, with a passion for continuous improvement and professional development.

• Certification in software testing (e.g., ISTQB) and experience in Agile or DevOps environments are desirable but not mandatory.

• Knowledge of quality assurance standards and best practices

Additional Skills:

• App based automation testing experience.

• SQL/DB knowledge

• Experience verifying highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance.

• Previous participation in a complete, ground-up product deployment.

• Knowledge of Azure DevOps, Jira would be a plus.

Important Skillset

• Selenium, SAP cloud ALM

• JMETER, Postman

• HTML, XML, SQL, JSon