Job Description
Description:
Language World is a leading language solutions provider and employer of elite professionals. We are highly experienced innovators focused on bridging the divides of language and culture. For 20 years, we’ve given voice to our clients and the Limited-English Community. We are currently seeking a full-time, temporary (4-6 months) Punjabi interpreter to fulfill on-site, video and telephonic appointments in and around the Sacramento Region.
Job Responsibilities
Grasp ideas spoken and heard only once, then convey these ideas in a second language instantly, accurately, completely and adhering to the style and intent of the speaker
Provide cultural frameworks as necessary to bridge understanding between parties who do not share a common culture
Maintain confidentiality regarding personal or healthcare issues or any other information learned in an interpreting encounter
Travel to various locations within defined region with unfailing punctuality to all interpreting assignments
Assist individuals with limited English skills in completing necessary forms
Submit required timekeeping or other documentation in an organized and timely manner
Troubleshoot technical issues to include Internet, phone and headset
Record client and technical issues as directed
Provide stellar customer service to clients
Maintain adequate productivity levels
Other duties as assignedRequirements:
Fluently speak, read, and write in English and in Punjabi
Knowledge of anatomy, major body systems, and medical terminology in Punjabi and English
Demonstrated, exceptional communication skills to include conveying necessary information accurately, listening effectively, and asking questions where clarification is needed
Ability to successfully pass pre-screening test (unless nationally certified) and applicable background tests
Ability to professionally communicate with various diverse backgrounds and cultures
Exhibit and maintain professional and ethical behavior at all times
Work effectively with minimal supervision
Must have a high-speed or fiber optic, stable internet connection
Absolute visual and audio privacy. Additional lighting at home setting so your face can be seen.
Ability to follow the break/meal period policy and professional expectations
Ability to efficiently multi-task when work circumstances become fast-paced
Willing to accept all manner of interpreting assignments
Ability to travel to multiple locations throughout the region
Current on healthcare provider medical clearance to include physical, TB, MMR and varicella proof of immunity, COVID vaccination, and subsequent medical required boosters and vaccines
Acceptable criminal, background, DMV and drug screen verifications
Cellular phone, computer with internet access
Able to work during regular business hours Monday-Friday 8:00 AM-5:00 PM
Education & Experience
1-year Interpreter experience + 40 Hours interpreting training
HS Diploma/GED (or higher preferred) or relevant work experience
Preferred Skills
Comfortable with internet and technology
Previous professional interpreting training
Knowledge of Professional Standards and Protocols for Healthcare Interpreters
Full-time