IT Specialist Junior - TS in order to Washington DC

Job Description

Provides support to end users for either Personal Computer (PC), server, or mainframe applications and hardware.

May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Simulates or recreates user problems to resolve operating difficulties.

Recommends systems modifications to reduce user problems.

Maintains currency and highest level of technical skill in field of expertise.

Full-time