Program Administrator 2

Schedule: Full-time

About Us:

The Ohio Department of Health (ODH) is seeking a Program Administrator 2 within the Bureau of Survey and Certification (BOSC). BOSC is responsible for conducting survey inspections to ensure health care providers and clinical laboratories are compliant with state and federal requirements. For more information about The Bureau of Survey and Certification, please CLICK HERE.

What You'll Do:

The Program Administrator 2 serves as a key administrative support role, acting as a liaison for the BOSC leadership team, and will maintain survey processing systems to meet federal and state mandates for healthcare regulation. Responsibilities encompass a broad range of duties including administrative support, program, and project oversight. More duties include:

Independently develop and implement policy & procedures related to the survey and certification of Nursing Facilities, Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID), Residential Care Facilities (RCFs), Home Health Agencies (HHA), and other provider/supplier types as assigned to ensure federal & state mandated activities are completed within required timeframes.

Act for superior (e.g., respond to needs of bureau operations staff, coordinate responses to ODH senior staff and Centers for Medicare & Medicaid Services (CMS) concerning facility survey issues).

Respond to programmatic survey issues (e.g., survey reports, statements of deficiencies, plans of correction, provider/complainant inquiries).

Review federal & state regulations, implement changes and maintain knowledge of all laws, rules, policies, and procedures governing all aspects of the survey process.

Assume responsibility for all administrative matters during superior’s absence (e.g., handle complex calls, initiate and approve documents, reports, letters, and memos).

As assigned, assist complaint unit manager in analyzing, reviewing, assigning complaint intakes, and prioritizing intake assignments based on various factors (e.g. survey scheduling, enforcement cycles).

Assist scheduling unit, review unit & complaint unit managers in administrative oversight by monitoring & tracking all survey activities (e.g., reviews & updates data reports for accuracy, tracks survey operational data & monitoring for discrepancies, sorts & distributes survey documentation).

Perform research in response to inquiries & complaints from various sources (e.g., legislators, nursing homes, RCFs, ICFs/IID, provider associations, & other governmental agencies).

Provide information & explain program to public as requested by superior (e.g., how surveys are conducted according to requirements imposed by state & federal laws/rules & related issues, reports, policies & procedures).

Conduct staff meetings on behalf of superior to provide updates on ODH, state & federal policies & procedures affecting the bureau (e.g., ODH workplace policies, status of Code of Federal Regulations/Ohio Administrative Code changes.

Normal working hours are Monday through Friday, 8:00am to 5:00pm. This is an hourly position, with a pay range of 12 on the E1 Exempt Pay Range Schedule.

4 years training or 4 years experience in business administration management science or public administration.

OR

Completion of undergraduate core program in business administration, management science or public administration AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position.

OR

Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.

OR 1 year experience as Program Administrator 1, 63122.

OR equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Program Management

Technical Skills: Administrative support/services, Health Administration, Operational & Administrative Support, Planning & Development, Professional, Public Health, Regulatory Compliance

Professional Skills: Analyzation, Attention to Detail, Collaboration, Decision Making, Delegation, Interpreting Data, Organizing & Planning, Strategic Thinking, Verbal Communication, Written Communication

Educational Transcript Requirements: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within 5 working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.