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People Services Generalist (Korean Speaker)

Company:
Sanofi
Location:
Petaling Jaya, Selangor, Malaysia
Posted:
September 08, 2025
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Description:

Job Title: People Services Generalist (Korean Speaker)

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As the People Services Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks.

Main responsibilities:

Employee Lifecycle Management:

Support onboarding, job changes, and offboarding processes

Assist in contract creation, employee data updates, and termination activities

Coordinate asset collection during offboarding

Support international permanent transfers and local foreign hire processes

Data Management and Reporting:

Maintain accurate employee data in Workday and related systems

Support data quality monitoring, analysis, and auditing

Prepare periodic and ad-hoc reports

Ensure compliance with data security protocols and GDPR

Query Handling and Customer Service:

Provide Level 1 support through One Support platform (ServiceNow)

Handle employee queries related to People Services topics

Maintain knowledge databases and support knowledge transfer activities

Compliance and Documentation:

Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls

Maintain personnel files (digital and physical) and conduct monthly audits

Support document management related to the employee lifecycle

Assist in providing documentation for audits and external entities

Process Improvement:

Contribute to continuous improvement initiatives and automation efforts

Assist in updating country manuals, work instructions, and SOPs

Support process automation initiatives and adoption

Help identify and drive opportunities for efficiency or automation

Stakeholder Coordination:

Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.)

Coordinate with external partners (Payroll and T&E BPO partners)

Ensure compliance with Service Level Agreements (SLAs)

About you

Bachelor's degree in HR, Business Administration, or related field

1+ years of experience in HR or related field

Fluency in English required; local language skills (Korean) required

Experience in a multicultural environment is a plus

Solid understanding of HR processes and activities

Proficiency in Microsoft Office, particularly Excel

Knowledge of HR systems like Workday is advantageous

Strong problem-solving and analytical skills

Excellent communication and interpersonal skills

Customer service orientation

Leadership abilities and teamwork skills

Adaptability and willingness to learn

Detail-oriented with ability to meet deadlines

Awareness of data privacy rules (e.g., GDPR)

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

Pursue

progress, discover

extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

R2817680

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